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Across the country, social services agencies administer more than 300 different programs, covering a broad spectrum of activities that address a complex set of issues for a diverse consumer population. Today, most agencies are using antiquated software systems that were built to meet federal reporting requirements for specific program areas rather than optimizing the day-to-day case and financial management needs of case workers. As a result, case workers are hindered by burdensome processes and the lack of a comprehensive consumer record which prevents the optimal delivery of care to consumers in need.
Eliminating Information Silos
To improve case worker effectiveness and optimize consumer outcomes, social services agencies need new systems that enable cross-program, consumer centric care. Harmony for Social Services Government Edition is an integrated case management system that provides a comprehensive electronic case record for each consumer which allows agencies to better utilize financial resources, manage Medicaid and Block Grant programs, and increase service-level transaction effectiveness.
Harmony helps ensure agency organizations are able to efficiently perform the variety of tasks required to provide and manage services to their clients. Harmony's consumer-centric approach creates a single, fully integrated, and comprehensive view for each client, while allowing each level of the organization to access information and functions essential to its role.
With Harmony for Social Services Government Edition, you can:
- Maximize the number of consumers served with existing funds
- Easily generate outcome measurement reports
- Manage multiple program areas from within a single integrated system to maintain a single client record
- Seamlessly track all consumers receiving local, state, or federally-funded services
- Automate state reporting requirements to reduce errors and decrease the time needed to complete them
Harmony for Social Services Government Edition is a proven solution for a broad set of program areas, including:
- Child and Family Services such as Foster Care, Adoption, and At Risk Youth and Family Services (CSA)
- Financial Assistance Programs such as Child Care, Emergency Services, Energy Assistance, Caregivers Grants, and Medical Assistance
- Housing Assistance Programs such as Homeownership Services, Homeownership Education, Affordable Housing Programs, and HUD Section 8 Housing Choice Voucher Program
- Behavioral Health Services covering Mental Health services like Community Support Programs, Intellectual Disabilities services such as In Home services, and Substance Abuse services such as Detox programs